Wedding Invitations
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terms and conditions

Planning

Planning a wedding takes time & time flies so please allow yourself approx 5-6 months before your wedding day to organise your invitations. This will give you plenty of time to decide on a design, approve the artwork & have us carefully produce your invitations.
But don't panic! SAJARO is only to pleased to help out & can create an invitation that not only suits your budget, but your time frame as well. A fee may apply for urgent jobs.

Minimum Orders
A minimum order of the Boutique Range of Invitations is 50. For all other invitations the minimum order is 25.

Colour Printing & Production
At SAJARO we only print using professional digital printers. Colours in digital printing may vary slightly from a sample due to the prints being printed on different stocks or at different times, ie 1 day or 1 week apart. However utmost care is undertaken to ensure that colours remain the same. Variations may occur between items, finishes and colours. On screen colours may appear slightly different, depending on your monitor settings.

Personalised Invitations
All wedding invitations & envelopes in the designer & boutique range include personalisation to your guests. Save the Date cards & Occasional stationery, ie Baby Shower, do not include personalisation, but can be done so at an additional cost of 50c per invite.

Samples
Samples can take up to 2 weeks to produce as stock may need to be ordered. No refund is given to samples that you do not like &/or if there are any spelling errors, as it is your responsibility to double check all names, details, etc upon receiving artwork for approval. If there is a problem with the sample, we are happy to re issue a new one free of charge with any errors that have taken place (except spelling).

Spell Check Proofreading
Please make sure that you spell check / proofread your items before sending to me including Names, Addresses, Order of Service, etc. It is your responsibility to check all names, addresses, dates, times & general spelling upon viewing your proofs, both SAMPLE & FINAL ARTWORK. SAJARO will not refund any samples OR invitations due to these errors. SAJARO holds no responsibility for the spell check of Names & Address within your guest list or invitations.

Printed & Assembled Stationery Proofs
A proof of your invitation will be emailed within 2 days of receiving your approval & 50% deposit. This is sent as an email attachment in PDF file format along with an Approval Checklist Form. 1 proof and 2 amendment proofs will be provided free of charge. Any additional proofs will be charged at $5/proof. Once approved, printing of your stationery will commence. Printing will not proceed until we have received a signed or emailed proof approval. SAJARO holds no responsibility for the spell check of any details, Names & Address within your guest list or invitations as this data entry from the form that you fill in.

Guest Lists
Printing of guests names and addresses that is included in the price require a guest list saved in a table format that we provide once an approval of quote has been confirmed & 50% deposit made. All text in the guest list must be typed as you wish for it to appear. All spelling and set-out must be correct. SAJARO doesn't check your guest list and what you have saved will be printed on your stationery. Any mistakes incurred from your guest list is not SAJARO's responsibility.
If re-prints are requested there will be additional costs advised by us.

Additional Invitations
If additional invitations are required once previous artwork has been approved, there will be additional costs advised by us which includes $20 re-set up fee + the cost per invitation.

Payments
SAJARO offers free quotes based on requirements. Invitation mockup cost is $30. A 50% deposit is required prior to the commencement of production. No refunds will be given after commencement of production. A 2nd payment is required before pickup/delivery of invitations. The balance is to be paid prior to pick up of any additional elements such as Table Seating Chart, etc

Cancellation of Invitations
No refund will be given if you need to cancel your invitations once a 50% deposit has been paid as stock is ordered & artwork created. If you need to cancel the 'accessories' part of your event (Table Cards, Place cards, etc) due to the event not proceeding, artwork charges will be invoiced if artwork has commenced.

Errors
Errors that are signed off through the proofing process are reprinted at the clients expense regardless of how the error occurred. It is the customers responsibility to check all copies are correct. A fee will be incurred for artwork correction + printing charges at cost price.

Refunds
No refund is given to samples that you do not like &/or if there are any spelling errors, as it is your responsibility to double check all names, details, etc upon receiving artwork for approval. If there is a problem with the sample, we are happy to re issue a new one free of charge with any errors that have taken place (except spelling).
No refunds are given to any invitation once final production commences &/or is finalised. If there is an issue with the final production, you are to notify us straight away so we can review the problem & offer suggestions to fix it.

Delivery
If you prefer to have your invitations delivered instead of picked up, we use Registered Post via Australia Post, unless otherwise stated. Once packaged/sent, we hold no responsibility for final delivery. We can save you the hassle of postage by doing it all for you. Please ask for this in your quote.

Copyright
All designs are wholly owned and reserved by SAJARO. Designs must not be reproduced or re-used without written permission. Violations of copyright on any concepts or designs will be pursued. SAJARO reserves the right to use any new custom concepts and or designs as future layouts and may add them to our website for future customers.

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